Spencer Interiors Ltd. Privacy Policy

OUR CONTACT DETAILS
Name: Spencer Interiors Limited. Company number: 03601933
Address: 4 Leicester Street, Bedworth CV12 8SY
Phone Number: +44 (0)24 7631 4555
E-mail: spencerinteriors@live.co.uk
Website: https://www.spencerinteriors.co.uk/

OVERVIEW
Maintaining the security of your data is a priority at Spencer Interiors Limited, and we are committed to respecting your privacy rights.

We pledge to handle your data fairly and legally at all times. Spencer Interiors Limited is also dedicated to being transparent about what data we collect about you and how we use it.

The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

To provide you with a quotation
To provide you with product information
To provide product samples
To process a product purchase
To book a measuring service

We use the information that you have given us in order to:
To provide goods and services to you;
To enable us to manage customer service interactions with you;

We may share this information with our service providers and suppliers. In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery, and marketing service providers.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting Spencer Interiors Limited

How we store your personal information
Your information is securely stored.
We keep your contact information for 5 years We will then dispose your information by deleting your data.

Your data protection rights
Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Phone Number: +44 (0)24 7631 4555
E-mail: spencerinteriors@live.co.uk if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
Name: Spencer Interiors Limited
Address: 4 Leicester Street, Bedworth CV12 8SY
Phone Number: +44 (0)24 7631 4555
E-mail: spencerinteriors@live.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk